We document what you own and verify it works as intended.
A constructive, factual health check of your IT environment — the kind of routine governance a business runs on its finances or its insurance. No suspicion required, and nothing for a competent provider to fear.
Request a Resilience ReviewAnd usually it mostly is. But “handled” is an assumption until someone checks — the same way you don’t skip an annual physical just because you feel fine. A Resilience Review turns that assumption into documented fact.
It answers three plain questions that every owner should be able to answer with confidence:
None of this implies wrongdoing. Most gaps are industry-standard defaults, not malice — but they add up, and they’re worth knowing about. Sources are cited under each figure.
of SaaS spend is commonly wasted on unused licenses, overlapping tools, and over-provisioned tiers.
Source: Gartner, via License Logic, 2025
of SaaS apps are underutilized or unused, and roughly half of all software licenses go unused.
Source: Ramp / Zylo SaaS Management Index, 2025
of IT leaders estimate they waste at least 25% of their budget — 33% say at least 10%, and 17% say 50% or more.
Source: Block 64 survey, 2025, via License Logic
of companies have had former employees still accessing SaaS assets after leaving — a direct symptom of weak offboarding and ownership controls.
Source: Security Magazine / Zylo, 2025
of revenue is what small businesses (under $5M) spend on IT for context — most SMBs fall in a 2–7% range by industry.
Source: Spiceworks / Deloitte & Gartner benchmarks
per user per month is a common budget for firms with 10–49 employees, rising $50–$75 with advanced security or compliance needs.
Source: TechKnowledgey / industry benchmarks, 2025
Industry research consistently finds that 25–50% of software spend goes to licenses and tools that are unused or duplicated — an audit typically surfaces a meaningful share of that. We frame these ranges conservatively, because the flashiest figures come from vendors selling the tools.
Each is checked on the actual systems — not just on a spreadsheet — and reported in plain English.
Do invoices match the services delivered and the live device count? We reconcile what you’re paying for against what’s actually running.
Is every device actually covered — patching, backup, monitoring, EDR — verified on the device itself, not assumed from a list?
Could a new provider take over from your current documentation? We measure the “bus factor” so you’re never locked in by gaps in knowledge.
Do you own your cloud tenant, admin and root credentials, domain, DNS, and backups? Ownership should sit with the business, not the vendor.
MFA, patch cadence, firewall and EDR posture, and a clear incident-response path — the fundamentals every environment should meet.
We agree the scope up front, then review your environment on-site and remotely. No disruption, no surprises — you know exactly what we’re looking at and why.
You get a report that leads with what’s working, then lists alignment gaps and documentation opportunities — risk-ranked, each with “why this matters” and a remediation path.
The report and the decisions are yours. With your consent, we’ll share findings with your current provider — many welcome it as a ready-made to-do list.